For Professionals

Our vision is to be the trusted partner to our service users, their families, local authorities, case managers and the NHS in delivering great care.

Working with other stakeholders

3 Angels Complex Care works closely with individuals and professionals throughout the referral, assessment, transition, and admission process to ensure that we are right for the individual and the individual will be right for us.

Our focus is always to maximise the individual’s happiness, therefore we seek to get it right in the initial assessment, in order to avoid scenarios where the individual is back within a hospital or care home setting.

Expert Nurse-led care of complex care packages

We understand that commissioners of complex care packages are looking for a professional, safe, reliable and effective clinical approach to providing care and support. Our nurse-led teams are expertly trained and experienced to offer personalised care to children and adults living with complex and high acuity needs, as a result of a range of conditions, illnesses and disabilities including but not limited to:

  • Acquired Brain injury and Stroke
  • Congenital disease
  • Complex dementia
  • Cancer care
  • Diabetes
  • Learning Disability and autism 
  • Multiple Sclerosis
  • Neuro-disability – including Epilepsy, Parkinson’s and Huntington’s disease
  • Palliative (End of life) Care
  • Post-operative healthcare
  • Respiratory conditions – including COPD

What does our nurse led service include?

Respiratory and Airway support

  • Oxygen delivery and suctioning
  • Cough assist working in partnership with physiotherapists
  • Tracheostomy management
  • Non-invasive Positive
  • Pressure Ventilation (NIPPV) via masks – CPAP/BiPAP
    Invasive ventilation machines


  • Skin integrity and pressure area care
  • Assistance with mobility aides to encourage safe moving and handling

Feeding and Supplementary Support

  • NGT/PEG/gastrostomy management
  • Continuous/intermittent pump feeding

Elimination and Toileting

  • Catheter care
  • Stoma care

Clinical Leadership

Clinical expertise is central to everything that we do. Our clinical lead nurse is a specialist paediatric registered nurse who trained at Great Ormond Street and is highly experienced in caring for individuals with complex needs. Providing clinical and operational leadership to all our nursing care teams, our Clinical lead is responsible for ensuring we provide a care service that is safe and effective and delivers happiness to all service user and their families, whist supporting our professional partners.

Our clinical lead is supported by other registered nurses with the following specialisms:

General adult nursing
Mental Health nursing
Children’s nursing

Why Choose Us

Our Mission

At 3 Angels Complex Care, we are a mission driven company and we have placed the happiness of our service users and their families as the main purpose of our company. We know we can only achieve this through extreme customer focus.

Highly Trained Team

We pride ourselves with a highly competent team. Every service user has their own specialist team with training on the specific needs of the service user. We ensure all staff continue to improve their knowledge and fund their training. We also only hire team members that also believe and live the values of the company.

Our Values

Our 8 core values are more than just words, they are a way of life. History has shown that companies with a strong culture and a higher purpose perform better in the long run. Therefore, we work to ensure that our culture remains healthy and strong. Please see our values to see if they speak to you.

We make it easy to contact us

We want to hear from our service users. We love it when you call us. If any part of our service falls short of your expectations, we want you to tell us so we can correct it as quickly as possible. So, we make sure our contact details are easily accessible and someone will be happy to hear from you 24/7. extreme customer focus.

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