Our mission is to deliver happiness to our service users and their families through great care.

Expect more than care

When was the last time you did something that made someone else happy? At 3 Angels Complex Care you get the opportunity to make someone else happy every day. We’re not just passionate about delivering care, but we ensure that a great service user experience is central to everything we do.

We’re offering much more than care services. We are offering a critical service to the community. This allows families to be kept together for as long as possible, it allows our service users to be able to remain within familiar surroundings and closer to their support network in the community. It also reduces use rates in the NHS.

Training and development

We are devoted to supporting, engaging and investing in the development of our staff.

Our success depends on the success of our people. Our people are our key assets and we provide learning opportunities to develop skills, further careers and help our employees achieve their personal and professional goals.

Our Values

Our 8 core values are more than just words, they are a way of life. History has shown that companies with a strong culture and a higher purpose perform better in the long run. Therefore, we work to ensure that our culture remains healthy and strong. Please see our values to see if they speak to you.

Delivering happiness is always our chief aim. And we believe the only way we can deliver happiness is by delighting our service users through great service. To offer great service means you must differentiate yourself, which means doing something a little unconventional. You must do something that’s above and beyond what expected. Whatever you do must have an emotional impact on the receiver. We are not an average company, our service is not average, and we do not want our people to be average.

  • As a company we are always looking to build long term relationships at all levels meaning our service users and their families, employees, suppliers, regulators, local authorities and the NHS. We know that in order to realise this the basic component is always trust.
  • Strong relationships allow us to achieve much more than would be possible without. Therefore, we expect each employee to act in a manner that builds trust in communication throughout the company and towards our service users and their families and all our stakeholders. We also believe that each employee must conduct themselves in a manner that builds trust  
  • Teams that allow open and host communication have been shown to have higher employee engagement and unity in the workplace. As an organisation we are aware that communication is always the weak spot in any organisation, no matter how good the communication is. Therefore, we encourage everyone to go the extra mile to ensure thorough, complete and effective communication.
  • Team spirit is an attitude that allows people to work well together. The best team members have a positive influence on one another and everyone else they encounter. We believe that the best team members are the ones that take the initiative and work actively to solve any challenges that arise in the company. Great team members are the ones that are committed and have the drive and motivation to help the company find solutions.
  • We believe in a team that cares for one another and are willing to go above and beyond for each other because we believe in each other and trust each other.
  • As a growing healthcare company, we understand that the only thing constant is change. History has shown that companies that have failed to meet the expectations of the customer are those that failed to change. We believe that in order to continue to deliver happiness to our service users, we cannot be afraid of change; rather, we need to lead the change.

Courage is defined as doing something that frightens you or having strength in the face of pain. As a company we extend this definition further, we believe that courage is doing what is right simply because it is the right thing to do even at a personal sacrifice. This means that we expect team members to be able to challenge the company if they feel the company is going against its values.

Passion is the fuel that drives our company. Passion is a key ingredient in order for us to be able to deliver happiness to our service users through great care. Therefore, we expect every team member to be passionate about health care, passionate about delivering great service and inspired to make another person feel happy. Passion is contagious, we believe in having a positive and optimistic (but realistic) attitude about everything we do because we realise that this inspires others to have the same attitude.

As a company we believe it is very important for all team members to grow both personally and professionally.

It's important to continue to challenge yourself and not be stuck in a job where you feel like you are not growing or learning. As a company we will support you to achieve your potential, which also means you also need to want to be challenged first.   

Join us

If these values speak to you and you would like to join us, we are keen to hear from you.

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